Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda

Amanda

January 27, 2026

5  out of  5
rating by Amanda
"Max helped my husband and I to add our auto insurance to my home insurance, he made the process so quick and easy for the both of us, and was able get us great coverage for a lower rate than we precisely had! He was super friendly and made the whole process so simple, I would definitely recommend him!"
Profile photo of KW MC600

KW MC600

January 16, 2026

5  out of  5
rating by KW MC600
"I’ve worked with Robert Bianchi-Rossi’s State Farm office for many years and have always received excellent service. The team has taken great care of me and is consistently friendly, responsive, and genuinely helpful. I highly recommend them."
We responded:
"Thank you so much for your kind words and continued trust in Robert Bianchi-Rossi’s State Farm office! We’re thrilled to hear that our team has consistently provided friendly, responsive, and helpful service. Your recommendation means a lot to us, and we look forward to assisting you for many more years to come!"
Profile photo of Aly Gault

Aly Gault

January 8, 2026

5  out of  5
rating by Aly Gault
"Ali and her team are amazing. Very knowledgeable, caring, and helpful. Always there to guide us and answer any questions at any point. By far the best insurance company we’ve worked with. Thanks guys!!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Ali and the team have been knowledgeable, caring, and helpful throughout your experience. It means a lot to us to be considered the best insurance company you’ve worked with. We’re always here to support you whenever you need us! Thanks again for choosing us!"
Profile photo of Cody Menzemer

Cody Menzemer

January 8, 2026

5  out of  5
rating by Cody Menzemer
"Great customer service for our family! Thanks Ali and team !"
We responded:
"We truly appreciate your feedback! It’s wonderful to know that the team delivered excellent service to your family. Thank you for choosing us, and we’re here anytime you need assistance!"
Profile photo of Jennie

Jennie

December 3, 2025

5  out of  5
rating by Jennie
"Always thorough and helpful on any question, concern, or insurance need!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you find our team thorough and helpful with all your questions and insurance needs. We're always here to support you!"
Profile photo of Sophia Lim

Sophia Lim

November 19, 2025

5  out of  5
rating by Sophia Lim
"I had an amazing experience with State Farm staff, Ali. She was very helpful, and took the time to explain everything clearly. I needed to update the drivers on my sister's policy, and she made the whole process easy and stress-free. I really appreciated their kindness, professionalism, and quick responses. It’s rare to find someone who genuinely cares and goes the extra mile — highly recommend!
Thank you so much, Ali for your support!!!
Aun L."
We responded:
"Thank you for the kind words! We’re so glad Ali could help make the insurance process smooth and easy for you. We really appreciate you taking the time to share your experience and for recommending our Coon Rapids State Farm Insurance! "
Profile photo of Alexandra Dela

Alexandra Dela

October 8, 2025

5  out of  5
rating by Alexandra Dela
"Fast, clear, and efficient service and attention. It was an easy choice to make to swap
Insurance providers after speaking to this team."
We responded:
"Alexandra, thank you for your kind feedback! We're glad our fast, clear, and efficient insurance service made switching providers easy. Whether it’s auto, home, or business insurance, our Coon Rapids team is dedicated to delivering reliable coverage and exceptional service!"
Profile photo of Colette Bresnahan

Colette Bresnahan

September 11, 2025

5  out of  5
rating by Colette Bresnahan
"Jill offered patient and knowledgeable guidance as I updated my policy to reflect recent changes. Both she and Robert were very helpful."
We responded:
"Thank you, Colette! As a team, we are committed to assisting customers in choosing the correct coverage in order to protect what is most important to them. We are happy to have you apart of the Bianchi-Rossi Agency and are always here to help!"
Profile photo of Jenna Dailey

Jenna Dailey

August 1, 2025

5  out of  5
rating by Jenna Dailey
"Max was very knowledgeable and friendly. He was patient and explained everything so I could easily understand my car insurance quote. I was happy to switch and save money with my new policy!"
We responded:
"We appreciate your feedback! It’s wonderful to know that Max made the process easy to understand and helped you find an insurance policy that saves you money. Thanks for choosing Robert Bianchi-Rossi's Coon Rapids team! "
Profile photo of ronald jesberg

ronald jesberg

July 10, 2025

3  out of  5
rating by ronald jesberg
"The agents are fantastic. Really.
But the 3 stars are for State Farm itself. My home insurance jumped from 3k to 4k in just two years. I have had no claims. I think they want me to pay for the fires in California and floods in Texas and hurricanes in the gulf. That’s just not fair. I dropped the home part and got a much better rate elsewhere"
We responded:
"Ronald, thank you for sharing your experience and for your kind words about our team. We’re delighted to hear that you found our agents fantastic, but we’re truly sorry for your frustration regarding your home insurance premium.
We understand how upsetting it can be to see your rates go up, especially when you haven’t filed any claims. While insurance premiums are affected by various factors—including industry trends and events in other regions—we know this doesn’t make the situation any easier for you.
Your feedback is important to us, and we appreciate you taking the time to share your thoughts. If you have any questions or would like to discuss your policy further, please don’t hesitate to reach out to us. Thank you again for your feedback and for being a valued customer."
Profile photo of LaNae

LaNae

July 1, 2025

5  out of  5
rating by LaNae
"We have used this office for years for both personal and business. Everyone in the office is pleasant and professional. We always feel heard and taken care of. We highly recommend the Robert Bianchi-Rossi State Farm Agency."
We responded:
"LaNae, thanks for the great review! We’re happy to hear that our team has been reliable and professional handling both your personal and business insurance needs. Making sure you feel heard and supported with your coverage is our top priority. We appreciate you recommending the Robert Bianchi-Rossi State Farm Agency for all your insurance and protection needs!"
Profile photo of Joseph Casella

Joseph Casella

July 1, 2025

5  out of  5
rating by Joseph Casella
"After several wasted hours attempting to update to the new State Farm Drive safe and save app. I decided to make an appointment to have it done. Ali was courteous, fast and professional taking care of it.
Ali and Kim have always been friendly, professional and helpful during my many years with State Farm. Keep up the good work ladies."
We responded:
"Thank you so much for your kind review and for being a valued State Farm policyholder. Our Coon Rapids team, including Ali and Kim, are dedicated to providing knowledgeable insurance guidance and helping you maximize your policy benefits and discounts. We appreciate your trust in us to assist with your Drive Safe & Save program and all your insurance needs. We appreciate your loyalty to State Farm over the years and look forward to continuing to support you with all your insurance needs. Thank you again for choosing us to help protect what matters most to you!"
Profile photo of kyle delger

kyle delger

June 19, 2025

5  out of  5
rating by kyle delger
"I have been with State Farm for 20 plus years. Anytime I have a question or a concern I am met with full attention. The service is fantastic and I strongly recommend dealing with Robert Bianchi-Rossi for your Insurance needs!"
We responded:
"Thank you so much for being a loyal State Farm customer for over 20 years! We’re thrilled to hear that you’ve had such a positive experience and that Robert Bianchi-Rossi's Coon Rapids team has provided exceptional service. Delivering attentive and fantastic service is always our priority. Your recommendation means the world to us, and we’re here for all of your insurance needs. Thanks again for your support!"
Profile photo of Stephanie Ayala

Stephanie Ayala

June 6, 2025

5  out of  5
rating by Stephanie Ayala
"I reached out to several insurance companies for home owners insurance. Max was great, he worked with me to get to a price that I felt was reasonable but covered everything I was needing. He even made a few suggestions that I didn't think of."
We responded:
"We’re happy Max was able to assist you in finding homeowners insurance that provided the coverage you needed at a reasonable price. At State Farm, we understand how important it is to customize insurance solutions to fit each customer’s unique needs, and Max’s suggestions demonstrate his commitment to going above and beyond. We appreciate your trust and look forward to serving all of your insurance needs in the future!"
Profile photo of Malik Alkamel

Malik Alkamel

June 6, 2025

5  out of  5
rating by Malik Alkamel
"I had a great experience working with Max Borchardt at State Farm. He gave me a very competitive quote on my home insurance and took the time to explain everything clearly. Max was extremely helpful, professional, and made the whole process smooth and stress-free. I truly appreciated his honesty and the way he handled everything with care. Highly recommend working with Max!"
We responded:
"We're delighted to hear that Max provided you with a competitive quote for your home insurance and took the time to explain everything clearly. At Robert Bianchi-Rossi's State Farm Agency, we strive to make the insurance process smooth, transparent, and stress-free, and Max truly embodies those values. Your trust and recommendation mean a lot to us. If you have any questions about your insurance policy or need assistance with other insurance needs, we’re here to help. Thanks again for choosing our State Farm, Coon Rapids!"
Profile photo of Devin Lambert

Devin Lambert

June 5, 2025

5  out of  5
rating by Devin Lambert
"I called feeling so frantic and lost. The person on the phone helped me so well. She was so clear and patient. Just a burst of positive energy. Very cool and thank you so much."
We responded:
"Devin, thank you so much for sharing your experience with us! We’re happy to hear that our Coon Rapids team member was able to provide the clarity, patience, and positive energy you needed during such a stressful time. Helping our customers feel supported and confident is exactly what we strive for, and it means the world to know we made a difference for you. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!"
Profile photo of Megan Arnold

Megan Arnold

May 28, 2025

5  out of  5
rating by Megan Arnold
"Staff helped me resolve an insurance need very quickly and were great to work with too!"
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team was able to assist you quickly with your insurance needs and that you found them great to work with. Service is always our top priority, and your feedback means the world to us!"
Profile photo of Troy Sonterre

Troy Sonterre

April 24, 2025

5  out of  5
rating by Troy Sonterre
"I called today and spoke with Ali about adding a policy for my golf carts. She was super friendly and helpful. It took no time at all and my cards were sent out immediately. Definitely was the easiest part of my day!!"
We responded:
"Troy, thanks so much for sharing your experience! We’re thrilled to hear Ali made adding coverage for your golf carts quick and easy. Making insurance simple and stress-free is exactly what we aim for, so it’s great to know this was the easiest part of your day! If you ever need help with your policies or have any questions, we’re always here for you. Thanks for choosing Robert Bianchi-Rossi's Coon Rapids State Farm Agency."
Profile photo of Marc Hove

Marc Hove

March 12, 2025

5  out of  5
rating by Marc Hove
"State Farm has never failed me. Every time I call with an issue, they have always been friendly and helpful. I am pleased with our coverage. And any questions I might have has always been explained."
We responded:
"Marc, thanks a bunch for your awesome review! We're so happy to hear that you've had such great experiences with us at State Farm. Our Coon Rapids team always aims to be friendly and helpful, so it's fantastic to know we've hit the mark for you.

It’s great to hear you're pleased with your insurance coverage and that we've been able to answer all your questions clearly. If you ever need anything else or have more questions, just give us a shout.

We really appreciate your trust and can’t wait to keep serving you!"
Profile photo of Fathi Osman

Fathi Osman

December 9, 2024

5  out of  5
rating by Fathi Osman
"Very easy to deal with. Definitely recommend them!"
We responded:
"Fathi, we can't thank you enough for your support and sharing your experience with our Coon Rapids office! "
Profile photo of brian schmid

brian schmid

December 6, 2024

5  out of  5
rating by brian schmid
"Helpful and professional. My highest regards for staff and State Farm, especially the support staff!!!"
We responded:
"We're delighted to hear that our Coon Rapids team was able to assist you with your insurance needs. Providing exceptional service is our top priority, and it’s wonderful to know that we met your expectations."
Profile photo of Herbert Thomas

Herbert Thomas

October 21, 2024

5  out of  5
rating by Herbert Thomas
"Very friendly and professional,"
We responded:
"We can't thank you enough for your support and sharing your experience with our Coon Rapids office! We value you as a customer and are truly looking forward to many years to come."
Profile photo of Jeremiah reedy

Jeremiah reedy

October 17, 2024

5  out of  5
rating by Jeremiah reedy
"Max is amazing ! Anytime I need to add /change coverages, need documents or even just have a simple question he is quick with a response and always happy to help. One of the many reason I have used Robert Bianchi-Rossi's office for over 20 years."
We responded:
"Thank you so much for being a loyal customer for over 20 years! We're thrilled to hear that Max has been able to assist you promptly and effectively with your insurance needs. Our team at Robert Bianchi-Rossi's office strives to provide exceptional service, and it's wonderful to know that Max exemplifies this. Your trust and satisfaction are incredibly important to us. We look forward to continuing to serve you for many more years to come!"
Profile photo of Melanie Aufderhar

Melanie Aufderhar

September 24, 2024

5  out of  5
rating by Melanie Aufderhar
"My husband Scott and I moved to Montana a few years ago and were thrilled to come back to Minnesota and to State Farm with Robert Bianchi-Rossi. Max helped me get everything changed over seamlessly. Max was very professional and thorough with all our questions."
We responded:
"Melanie, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you and your husband, Scott, had a seamless transition back to Minnesota and to our Coon Rapids State Farm with Robert Bianchi-Rossi.

It's great to know that Max was able to assist you professionally and thoroughly with all your insurance questions. Whether it's car insurance, life insurance, or any other coverage, our Coon Rapids team is dedicated to providing knowledgeable guidance and support. We appreciate your kind words and look forward to continuing to serve you in the future.
Welcome back to Minnesota and thank you for choosing Robert Bianchi-Rossi's State Farm Agency!

#RobertBianchi-Rossi #CoonRapids #Insurance"
Profile photo of Toni Schleif

Toni Schleif

September 18, 2024

5  out of  5
rating by Toni Schleif
"Very patient and helpful with getting my coverage figured out, really appreciate thos team"
We responded:
"Toni, thank you for your positive feedback. At Robert Bianchi-Rossi's State Farm Insurance, we strive to make the process as easy and stress-free as possible for our customers. Our Coon Rapids team's expertise and patience are second to none, especially when it comes to finding the best coverage options for your insurance needs.

#RobertBianchi-Rossi #AgentRossi #Insurance"